I called several times without a return call. finally, on my third try, I was able to speak with someone who ensured me I could place my order. I followed up with an email as they requested and again did not receive a confirmation or reply. I followed yet again just to get an email from the owner who said she misspoke and could not fit me in. Terrible customer service.
I can't really say too much here because it would mean there was even a debate on the quality of craftsmanship, ingredients and flavor of the cake that Daniela (with batter-crafting work done w/help from master-baker extraordinaire husband, Ben). Simply put, if you want just a normal, quality cake, DO NOT ask Daniela to craft it for you. Her work is a cut above, the flavors subtle, the fillings rich and complimentary to the cake flavors in the most remarkable way. And the aesthetic of the final product was astonishingly gorgeous--the best I've had the pleasure of seeing up close. Anyone *not* looking for superior flavor and excellence in the art work of their cake needs to stay away and just get a run-of-the-mill cake maker for the job. Glace Cake studio is only for those looking for the best.
Again a nice and delicious cake by Daniela.We all loved it.Thank you Daniela.Cake was so delicious my kid was so excited and she loved it.
I sent Daniela example of cakes I liked and she recreated them perfectly. We communicated via email only and everything went smoothly. The cakes were beautiful and DELICIOUS! Super moist, not too sweet and enjoyed by all of my guests.
We needed a special cake during the busy Thanksgiving holiday. I didn't know if I could find one, but Daniela graciously agreed to my request. The cake was magnificent and unlike any other we had experienced. It was enjoyed by everyone at the birthday party. I would highly recommend Glacé Cakes!
GlaceCakes Rocks! Daniela is awesome. She made the most beautiful cake for my daughter's baby shower. It was everything I envisioned, right down to the theme, and colors. More importantly, the cake was delicious! Our communication was only by email, and it amazed me how she got it. Thank you GlaceCakes for making my daughter's day even extra special.
OMG..... Such Beautiful Art!!! The cake was the talk of the party!!! The taste, the look, the smell!! Everything about this cake made you feel like a kid again. It didn't even look real!!! We are beyond pleased with Glace Cakes!! By the way, I need more cards to pass out! Everyone was asking, even from other birthday parties were asking. We were truly impressed and blessed to have done business with Glace Cakes. Thank you for such an incredible experience.
The Joseph Family
I first saw one of Daniela's cakes at a child's birthday party and knew I had to have one for my son's first birthday just based on how it looked. Then I tasted it and WOW! It's rare to find cakes that look beautiful AND taste delicious. When I was pregnant with my son I made him a set of large wooden blocks that spelled out his name. For his first birthday cake, I asked Daniela to replicate the blocks. She did it perfectly. It meant so much to me. My guests loved it too. Austin has gained a wonderful bakery!